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How Important is a Loan Officer’s Brand?

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Loan officers have many important areas of their business vying for their time every day. Of course, our clients come first. There’s communication, paperwork, and scheduling. There’s keeping in touch with past clients and expanding our network of contacts. One area that sometimes gets bumped to the bottom of the list is branding. But for loan officers who want to build their purchase business and maintain a sustainable stream of clients, branding is essential. Let’s take a look at why it’s so important:

Build Connections

Your brand lets you make connections not just as an individual, but as your business – especially when you’re connecting with people online. Your brand ties you to your business and allows you to build a reputation around you and the services you provide. When you have a page for your business on a social-media platform and you share content with your audience, you’re opening the door to connect new people to your business.

Be Memorable

Of course, not everyone who encounters your brand is going to be in need of a loan officer at that time. But that doesn’t mean they’ll never need one. Your brand is a way for you to stay in people’s minds. Your brand carries so much information within it. It tells someone who you are as a professional, what matters most to you, and what they can expect from working with you. When loan officers invest the effort in creating a brand that’s memorable, they reach a wider network of potential clients – not just those looking for a loan officer immediately, but also those who may be looking months down the line.

Earn Trust

Your brand allows you to show your audience what you’re about. Rather than a long write up about who you are, your brand is an opportunity to demonstrate so that your audience can experience this themselves. Loan officers can do this by sharing valuable content that will help their audience navigate the lending and home buying process. When your brand is attached to a wealth of great content, you show your audience that you’re an expert worthy of their trust.

Stand Out

Loan officers need to stand out from the competition, and your brand is a perfect tool to do so. It’s not about focusing on the competition and worrying about what they’re doing. Instead, it’s about designing and promoting a brand that you’re proud of – one you know will stand out to prospects. Highlight what makes you unique, the standards you hold yourself to, and what clients can expect when working with you. Prospects will likely research several different loan officers before making their final decision, and your brand is a powerful way to rise to the top of their list.

Your brand is a tool to grow your business if you know how to use it. Loan officers who take the time to invest in their brands are laying a foundation for sustainable success. If you’d like to talk more about the importance of branding, please don’t hesitate to reach out. I’d love to hear your thoughts!

Don Riggs

VP – Retail Market Leader

NMLS 132702