It takes some practice to be effective when working remotely. I was well into my career before remote work became an option, and it took a good amount…

I walk into businesses all the time that prospect and call clients, and the #1 issue is that most businesses have no idea how to prospect correctly —…

It’s a tumultuous time for many of us in the mortgage industry, and not everyone is going to make it through the storm. If you’re committed to your…

As an LO, if you want to improve your closing ratio, you need a strong follow-up strategy. But once you have a strategy in place, you’ll never be…

One of the LOs on my team asked me recently why I’m always talking about the importance of having loyal clients. Her point was, if repeat business is…

I knew from my earliest days in the industry that referrals were the best business, and I knew I wanted more of them — as many as I…

I can’t remember the last time I had a client that hadn’t already Googled me before they reached out. Having a modern, professional website and some social-media profiles…

The key to success with any group is to understand them. So, if we want to understand first-time buyers, we need to be acutely aware of their common…

All of us would hope to reach our full potential at some point. We want to stretch ourselves past just being adequate and do the best we possibly…

When we first set out in pursuit of a goal, it’s often very easy be accountable. But as other demands appear, and achievement still feels months (or years)…